Privacy Policy

Last updated: June 2026

A+ Academy Tuition ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through our website and services, how we use it, and the choices you have. By using our website or submitting an enquiry form, you agree to the practices described below.

1. Who we are

A+ Academy Tuition is a tutoring service located at 248 Main Road East, St Albans VIC 3021. You can contact us at aplusacademytuition@gmail.com or on 0468 711 221.

2. What information we collect

When you contact us or book a free trial through our website, we collect the details you provide, which may include:

• Parent/guardian name
• Phone number
• Email address
• The student's year level and the subject(s) of interest
• Your preferred class type and time
• Any message or notes you choose to include

We only collect information that is reasonably necessary to respond to your enquiry and arrange tutoring services.

3. How we collect it

We collect this information directly from you when you complete the booking or contact form on our website, or when you call, text, email or message us.

4. How we use your information

We use your information to:

• Respond to your enquiry and answer your questions
• Arrange and confirm free trials and tutoring classes
• Contact you about your child's enrolment, scheduling and progress
• Keep records of enquiries so we can follow up appropriately

We will only use your details for the purpose you provided them, or a directly related purpose you would reasonably expect.

5. Who we share it with

We do not sell your personal information. To run our website and communicate with you, we use a small number of trusted service providers who process form submissions and email on our behalf, including:

• Web3Forms — delivers your form submission to our email inbox
• Netlify — hosts our website
• Google (Gmail) — receives and stores the enquiry emails we reply from

Some of these providers may store data on servers located outside Australia. We take reasonable steps to use reputable providers, but by submitting the form you consent to your information being handled in this way.

6. How we store and protect your information

We take reasonable steps to keep your information secure and to protect it from misuse, loss, or unauthorised access. We keep enquiry records only for as long as needed to provide our services and for reasonable follow-up, after which we take steps to delete or de-identify them.

7. Marketing and your choices

We will primarily contact you about the enquiry you made. If we ever send you updates or offers, every message will include a way to opt out, and you can tell us at any time that you no longer wish to be contacted.

8. Students' and children's information

Because we tutor school-aged students, some information relates to children. We ask that a parent or guardian submit enquiries on a child's behalf. We handle students' information with particular care and only use it to provide tutoring services.

9. Accessing or correcting your information

You can ask us what personal information we hold about you, request a correction, or ask us to delete it. Just email aplusacademytuition@gmail.com and we'll respond within a reasonable time. If you have a concern about how we've handled your information, please contact us first so we can try to resolve it.

10. Cookies

Our website uses minimal cookies needed for it to function. If we add analytics or advertising tools in future (for example, to measure website visits or run ads), we will update this policy to explain what is collected.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "last updated" date shown above.

12. Contact us

For any questions about this Privacy Policy or your information, contact:
A+ Academy Tuition
248 Main Road East, St Albans VIC 3021
Email: aplusacademytuition@gmail.com
Phone: 0468 711 221